We have a 30 day returns policy. If you received a product that is faulty or damaged, we will happily exchange or refund any full or promotional price item(s) within 30 days from the date of purchase, or receipt date of delivery.
To help us get this fixed for you ASAP, when you first contact us please include the following information;
- Your name
- Order number
- Proof of purchase
- Picture and/or video of the fault/damage
- Description of the fault/damage
We require notification from you within 7 days of delivery if your parcel and its contents arrived damaged.
All refunds will be credited to their original method of payment.
Item(s) must be returned by post.
Contact us via the following:
Mobile No: 02108390794